When you place your order, we know that you want to receive the item as fast as possible.
Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
If you order by 6:00PM Chinese Standard Time, we’ll ship on the day by airlift from China; Otherwise, we will ship the following day.
Airlift：4 – 7 days (Since we are facing a worldwide pandemic)
We can ship all over the world.
The prices of our products vary according to your receiving address. You can view the shipping fees on each product page and at checkout.
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier’s information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier’s official website 24 hours a day.
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.
2. When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.
3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at [email protected] within 3 business days after receiving shipping.
4. Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.